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Our clinical partner

Basecare and Altro Health: who does what.

Basecare is the membership. Altro Health (formerly Lyv Health), LegitScript-certified, is the clinical partner that actually delivers your care. Here's exactly where the line is.

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LegitScript-certifiedBoard-certified, state-licensed cliniciansUS-licensed partner pharmacies
The division of labor

Three parties, three jobs.

Basecare

Membership & pricing

Basecare negotiates member pricing with the partner network, runs the membership (Core and Premier), and handles billing for the membership fee.
Altro Health

Clinicians & prescriptions

Altro Health's network of board-certified, state-licensed clinicians reviews every intake and makes every clinical decision, independently of Basecare.
Partner pharmacies

Fulfillment

When a clinician prescribes something, it's filled and shipped by US-licensed pharmacies in Altro Health's network, at your member price.
Inside the network

What Altro Health actually covers.

Basecare sets your member price; this is what that price gets you access to.

Treatments

GLP-1s, hormone therapy, and longevity care

When an Altro Health clinician determines it's clinically appropriate, its network prescribes treatments including Semaglutide, Tirzepatide, HRT/TRT, NAD+, Sermorelin, and Glutathione.
Peptide therapy

An expanded peptide menu, plus PT-141's return

Altro Health's peptide catalog now also covers BPC-157, GHK-Cu, MOTS-C, Epithalon, Tesamorelin, SS-31, and Thymosin Alpha-1, individually or in clinician-directed stacks, when appropriate for you. PT-141 is back in the catalog as well.
Lab testing

Nationwide, CLIA-certified diagnostics

Bloodwork is run through CLIA-certified reference labs at nationwide diagnostic centers, with appointments scheduled directly through your Altro Health portal.
Pharmacy sourcing

503A/503B compounding pharmacies

Medications and peptides are filled by vetted 503A compounding pharmacies and licensed pharmaceutical distributors in Altro Health's network, then shipped directly to you.
Clinical program

Built with practicing clinicians

Altro Health is headquartered in New York, NY, and its clinical program was shaped with advisors including Zara Butte, MD (Internal & Longevity Medicine) and Nick Morse, MD, MBA (OBGYN).
Questions

The honest answers.

Yes. Altro Health is LegitScript-certified, the standard used to verify legitimate online pharmacies and telehealth providers. Its clinicians are board-certified and state-licensed. Altro Health was formerly known as Lyv Health and rebranded in 2026 — same company, same team, same certification.

Basecare is a membership and pricing layer, not a medical practice. Partnering with an established, licensed telehealth provider like Altro Health means clinical decisions stay independent of the membership business, and Basecare's job stays focused on negotiating and passing through member pricing.

Basecare members get access to Altro Health's care at Basecare's negotiated member pricing, tied to a Basecare membership (Core or Premier). Pricing outside that membership relationship isn't something Basecare sets or controls.

Once you're a member, your intake, appointments, and clinician communication happen inside the Altro Health portal, linked from your Basecare account. Membership and billing questions go through Basecare; clinical questions go through your Altro Health clinician.

Altro Health is Basecare's clinical partner today, with more partner services planned across 2026 as the network expands. Any change to clinical partners would be reflected here.

Yes. Altro Health's peptide menu has expanded to include BPC-157, GHK-Cu, MOTS-C, Epithalon, Tesamorelin, SS-31, and Thymosin Alpha-1, along with clinician-directed stacks, and PT-141 has returned to the catalog. As with every therapy available through Altro Health, a licensed clinician determines whether it's appropriate for you, and the pharmacy compounds based on that prescription.

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